Over the last few months, I’ve been getting sales prospecting emails that all have the same keyword: “curious”. Here are a few (anonymized) examples:
• …and was curious to learn more about your…
• …but curious what time to action looks like…
• Just curious to check on my previous email …
• …but curious if you have any thoughts on the above…
• I'm curious if you run into challenges maintaining…
• I was curious to learn about your current…
• I am curious to see if you are looking…
I ignore all these emails. Why? Because they’re poor prospecting.
Here’s the reality. These emails are being sent by BDRs or SDRs and they’re prospecting for business. This is a fine, even noble thing to do. But the sender isn’t curious and they’re not interested in my views; the sender wants to know if I’m a prospect.
These are poor prospecting emails for several reasons. First off, the word “curious” is now a tip-off that the email is prospecting and so destined for quick deletion (I rarely get passed the word curious). Secondly, my email provider is getting smarter and it’s now diverting “curious” emails to my spam folder, I found half of these examples there. Unfortunately for the senders, “curious” is a relatively uncommon word so spam filters easily learn to filter it out.
I’m very busy. I don’t have time to read through a long prospecting email. If the first word I come across is a trigger (e.g., “curious”) I delete the email. The prospecting emails I read are ones that address a real business issue and get to the point quickly. Some really good prospecting emails have mentioned good quality case studies I’m interested in and made it easy for me to read them (I’m not filling in a long registration form and I’m not giving you my phone number).
(There seems to be a broken selling model here. I don't have time to meet with every salesperson who contacts me. You need to establish value first. So provide me with a low-effort way to see if I'm interested then let's escalate commitment. It's a bit like a romantic relationship; very few people get married after a first date.)
I’m sure there must be a BDR or SDR course out there that tells people to use words like “curious” or “interested”. Perhaps in the past, it may even have worked. I’m not convinced it does now. It’s time to move on.
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